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Nikzad Import, Inc. Warranty for Bamboo
Nikzad
Import, Inc. warrants all Bamboo laminated planks
in their
original manufactured state to be free from defects
for a lifetime. Bamboo
is a natural product, containing natural variations
in color, tone and
grain. Nikzad Import, Inc. can't guarantee against natural
variations in
each plank, nor minor differences between sample and
color of the floor
once the floor has been installed. The installer is
responsible for
inspecting each plank for color, finish, size and other
quality issues
before installation. Should there be any defects, Nikzad
Import, Inc. will
replace the defective planks.
Nikzad
Import, Inc. also offers a full twenty-five year finish
warranty for
residential installations against wearing through of
the finish. The
warranty wear-through period for commercial installations
is two years. This
warranty specifically excludes the following:
*
Mechanical problem such as indention, scratches or surface
damage caused
by lack of proper maintenance;
* Moisture problems such as dishwasher, tub or toilet
overflow, or moisture
migration;
* Material installed with obvious defects or unacceptable
color variation;
* Material exposed to rain or moisture on job sites
prior to installation;
* Gaps between planks; and
* Buckling or cupping due to inadequate expansion space
left around objects
such as walls, fireplace hearths, and staircases.
Accessories
such as stair nosing and reducer are covered by a three-year
wear warranty for residential (one year for commercial)
subject to the above
exclusions.
Should
the finish wear through on any part of the floor or
the floor
delaminate or cup, Nikzad Import, Inc. will furnish
material of the same
type no charge. None of the exclusions listed above
must apply. Nikzad
Import, Inc. will make reasonable attempts to match
the color and shade
of the flooring, but as flooring is a natural product,
Nikzad Import,
Inc., can't guarantee a perfect match. Nikzad Import,
Inc. will also pay
reasonable labor costs to repair or replace any floor
or part thereof that
is proven defective in situations where the above exclusions
do not apply.
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