Nikzad Import, Inc. Engineered Hardwood Flooring

Nikzad Import, Inc. warrants all engineered-laminated planks, in their original manufactured state, to be free from defect for a lifetime. Top layer of engineered flooring is natural product, containing natural variations in color, tone and grain. Nikzad Import, Inc. cannot guarantee against natural variations in each plank, nor minor differences between sample and color of the floor, once the floor has been installed. The installer is responsible for inspecting each plank for color, finish, size and other quality issues before installation. Should there be any defects, Nikzad Import, Inc. will replace the defective planks.

Nikzad Import, Inc. also offers a full twenty-five year finish warranty for residential installations against wearing through of the finish. The warranty wear-through period for commercial installations is two years. This warranty specifically excludes the following:

1. Mechanical problems such as indentation, scratches or surface damage caused by lack of proper maintenance.
   
2. Moisture problems such as dishwasher, tub or toilet overflow, or moisture migration;
   
3. Material installed with obvious defects or unacceptable color variation;
   
4. Material exposed to rain or moisture on jobsites prior to installation;
   
5. Gaps between planks;
   
6. Buckling or cupping due to inadequate expansion space left around objects suck as walls, fireplace hearths, and staircases.
   

Accessories such as stair nosing or reducer are covered by a three-year wear warranty for residential (one year for commercial) subject to the above exclusions.

Should the finish wear through on any part of the floor, or the floor delaminate or cup, Nikzad Import, Inc. will furnish material of the same type at no charge. None of the exclusions listed above must apply. Nikzad Import, Inc. will make reasonable attempts to match color and shade of the flooring, but as flooring is a natural product, Nikzad Import, Inc. cannot guarantee a perfect match. Nikzad Import, Inc. will also pay reasonable labor costs to repair or replace any floor or part thereof that is proven defective, in situations where above exclusions do not apply.

Your engineered flooring must be acclimated for 72 hours on premises in which the floor will be installed.

Moisture-test the engineered flooring at the jobsite. It must be from 8% to 10%. Check the subfloor’s moisture content. The result must not be higher than 12% on a wood substrate and 4% on concrete. For residential & commercial use, the glue down method of installation is recommended.